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MacSpeech / Customer service / Loyalty business model / Zappos.com / Hospitality / Micah / Customer experience / Marketing / Customer experience management / Hospitality industry


CUSTOMER SERVICE SPEAKER, CONSULTANT, & #1 BESTSELLING BUSINESS AUTHOR www.micahsolomon.com www.customerserviceguru.com •
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Document Date: 2011-12-13 13:33:24

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City

Vancouver / /

Company

Boston Globe / ABC / Success Magazine Inc. / Bloomberg BusinessWeek / NBC / Los Angeles Times / Apple Computer / MacSpeech / Wall Street Journal Radio / Forbes.com / Bloomberg / Oasis Disc Manufacturing / Chemistry Consulting Group / Nuance / /

Country

United States / Canada / /

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Event

M&A / /

Facility

Fairmont Waterfront Hotel / /

IndustryTerm

media outlets / Online Integration / /

Organization

BC Lodging and Campgrounds Association / BC Food and Restaurant Association / British Columbia Hotel Association / Alliance of Beverage Licensees of British Columbia / Exceptional Service / Five-Star Customer Service Organization / /

Person

Nora Cumming / Micah Solomon Micah Solomon / Micah Solomon / Seth Godin / /

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Position

Conference Manager / keynote speaker / customer service speaker and customer loyalty consultant / co-author / bestselling author / customer service keynote speaker / author / market leader / Entrepreneur / customer experience consultant / BESTSELLING BUSINESS AUTHOR / Keynote Speaker / CUSTOMER SERVICE SPEAKER / CONSULTANT / http /

ProvinceOrState

British Columbia / /

PublishedMedium

Fast Company / The Financial Post / The Boston Globe / Los Angeles Times / /

URL

www.customerserviceguru.com / http /

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