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Electronic commerce / Customer relationship management / Magic Software Enterprises / Customer retention / Marketing / Business / Customer experience management


Integrating Magic eService™ Tomorrow omorrow’s ’s Solutions Today
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Document Date: 2007-08-26 05:23:32


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City

Database Support Oracle / /

Company

IBM / Magic Software Enterprises Ltd. / Magic Software Enterprises A Formula Group Company / Japan Magic Software / Hungary Magic (Onyx) Software Enterprises Hungary Ltd. / Germany Magic Software Enterprises / Sun / HP / Canada Magic Software Enterprises / International Magic Software Enterprises Ltd. / Canada Inc. / Italy Magic Software Enterprises Italy / Israel Magic Software Enterprises Ltd. / UK Magic Software Enterprises (UK) Ltd. / Thailand Magic Software (Thailand) Corp Ltd. / Australia Magic Software / USA Magic Software Enterprises Inc. / France Magic Software Enterprises / The Netherlands Magic Software Enterprises / India Magic Software Enterprises India Pvt. Ltd. / /

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IndustryTerm

online snapshot / Internet-based virtual support centers / long-term service solution / web browsers / Internet e-mail / web-based enterprise-level customer service management system / web interactions / personalized web pages / costly hardware / enterprise web site / real-time ma / /

OperatingSystem

UNIX / AS/400 / Linux / AIX / SUN Solaris / Windows NT / Windows 95 / /

Organization

Service for Customers Magic eService / Follow-the-Sun Service / Profit Center / Long-Term Service for Complex Problems ALERT Magic eService / /

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Position

Magic Request Broker / /

Technology

Alpha / CRM / Linux / UNIX / /

URL

http /

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