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Malcolm Baldrige National Quality Award / Total Quality Management / Business excellence / Customer retention / Customer satisfaction / Baldrige / Service quality / Sales / Malcolm Baldrige /  Jr. / Business / Quality / Consumer behaviour


Baldrige National Quality Program CEO Issue Sheet BALDRIGE: Performance Excellence Delivers World-Class Results
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Document Date: 2010-01-27 16:06:19


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File Size: 63,38 KB

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Company

Caterpillar Financial Services Corporation / The Bama Companies Inc. / Clarke American Checks Incorporated / Motorola Inc. / Logistics Support Systems / Boeing / MEDRAD Inc. / Stoner Inc. / Texas Nameplate Company Inc. / /

Country

United States / /

Currency

USD / /

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IndustryTerm

precision manufacturing / modification products / health services / manufacturing industry benchmark / food industry / radio communications / /

Organization

Hogan Center for Performance Excellence / office of Business Excellence / Branch-Smith Printing Division / Pal’s Sudden Service / /

Person

Harry Zechman / David Branch / Rose Almon-Martin / John L. Darrouzet / Karen Hollingsworth / Cesar Aguilar / Mike Frihart / Thom Crosby / Martin Swarbrick / Ronald Aarns / /

/

Position

Continuous Improvement Manager / Vice President / Performance Excellence and Marketing Services / Governor / Technology Manager / President / VP Performance Excellence / Vice President / Director / Business Excellence / Baldrige National Quality Program CEO / Vice President and General Counsel / President/ CEO / Business Excellence Director / /

Product

Harman On Time Radio / C-17 / /

URL

www.baldrige.nist.gov / /

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