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Information / Relational database management systems / Hotline / Catapult C / Microsoft Access / Data / Helplines / Switchboard of Miami / Domestic violence / Data management / National Domestic Violence Hotline


Case STudy: TCFV Texas Council on Family Violence Calls on Catapult Systems New Web-based hotline call center application improves uptime, reporting and service offerings
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Document Date: 2013-02-20 14:53:02


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File Size: 238,74 KB

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Company

IBM / Gold Partner Catapult Systems / Microsoft How Catapult Systems Helped Catapult Systems / Liz Claiborne Inc. / ESRI / Catapult Systems LLC / /

Continent

America / /

Country

Puerto Rico / United States / U.S. Virgin Islands / /

Currency

USD / /

/

IndustryTerm

live chat solution / hotline call center system infrastructure / use separate applications / programs and services / short-term solution / telephone technology / online help functionality / technology / search functionality / Web-based hotline call center application / service provider search capabilities / /

OperatingSystem

Microsoft Windows / /

Organization

Congress / TCFV Texas Council on Family Violence Calls / Texas Council on Family Violence / /

Person

Rose Pulliam / Joseph Biden / /

/

Position

XIGLA worker / President / /

Product

Microsoft Access application / Microsoft Access / /

ProgrammingLanguage

Microsoft Access / /

ProvinceOrState

Alaska / Hawaii / /

PublishedMedium

the Hotline / /

Technology

telephone technology / /

SocialTag