HIBC QUARTERLY STATUS REPORT: APRIL, MAY, JUNE 2013 BACKGROUND This is the first quarterly report for the ninth operational year of Health Insurance BC. It looks at the performance of the organization against key service - Management services organization - Document - PDFSEARCH.IO

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	HIBC QUARTERLY STATUS REPORT: APRIL, MAY, JUNE 2013 BACKGROUND This is the first quarterly report for the ninth operational year of Health Insurance BC. It looks at the performance of the organization against key service Add to Reading List Document Date: 2014-03-05 11:58:08 Open Document File Size: 226,56 KB Share Result on Facebook Facility Pharmacy Claims Processing System / Pharmacy Payments / / IndustryTerm uninterruptible services / party travel insurance claims / enrolment applications / Web Applications / assistance applications / Web Application / / Organization B.C. government / / Position Service Level Requirements Expected Service Levels General Public Telephone Inquiry Response Time Average speed / weekly payments PharmaCare Pharmacist / / Product Harman On Time Radio / / ProvinceOrState British Columbia / Medical Claims Processing In / / Technology Interactive Voice Response / Maintaining technology / / SocialTag Interactive voice response Downtime Technology Computing Information technology management Medical Services Plan of British Columbia Service level requirement

HIBC QUARTERLY STATUS REPORT: APRIL, MAY, JUNE 2013 BACKGROUND This is the first quarterly report for the ninth operational year of Health Insurance BC. It looks at the performance of the organization against key serviceAdd to Reading List