Mandelbaum

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261	Statistical Analysis of a Telephone Call Center: A Queueing-Science Perspective ∗ Lawrence Brown, Noah Gans, Avishai Mandelbaum, Anat Sakov, Haipeng Shen, Add to Reading List Source URL: 132.68.160.12 Language: English - Date: 2006-02-25 17:00:00 Queueing model Erlang Call centre Interactive voice response Queue area Utilization Arrival theorem Poisson process M/M/1 queue Statistics Stochastic processes Queueing theory
262	Poca favilla gran fiamma seconda (Par. I, ) Born in Albany, New York on May Add to Reading List Source URL: romancelanguages.wfu.edu Language: English - Date: 2012-09-11 10:23:28 Afterlife Medieval literature Virgil Epic poets Allen Mandelbaum Giuseppe Ungaretti Divine Comedy Purgatorio Inferno Literature Poetry Italian literature