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50 Years of Growth, Innovation and Leadership Cloud Contact Center Market Trends: Movement from Best-of-Breed to Suites A Frost & Sullivan
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Document Date: 2012-03-06 08:24:28

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Moscow / San Antonio / Delhi / SWIW ODH / London / Mountain View / /

Company

FROST & SULLIVAN Frost & Sullivan / NCR / Growth Consulting / /

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North America / Europe / /

Country

Singapore / /

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USD / /

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Manhattan Sydney Beijing Hong Kong Oxford Taipei Bengaluru Istanbul Paris Tel Aviv Bogotá Jakarta Rockville Centre / /

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IndustryTerm

systems/applications / premises-based contact center technology / hybrid contact center infrastructure / premises-based contact center systems / premises systems / technology upgrades / contact center technology replacements / cloud applications / healthcare / technology investments / hybrid infrastructure / cloud contact center solutions / analytics applications / financial services / cloud-based contact center applications / cloud solutions / contact center technology / workforce management / contact center infrastructure / /

Person

Paulo Warsaw Chennai London Seoul / /

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Position

Sullivan Executive / predominant driver / forward for their organization / /

ProgrammingLanguage

DC / /

ProvinceOrState

Texas / California / /

Region

Asia Pacific / /

Technology

CRM / Managing technology / premises-based contact center technology / contact center technology / /

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http /

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