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Customer experience management / Customer relationship management / Electronic commerce / Contact manager / Marketing operations / Web applications / Maximizer Software / Oracle CRM / Marketing / Information technology management / Business


Document Date: 2007-10-05 15:12:08

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Company

Southwest Airlines / Gartner / Wal-Mart / Harrah’s / Technology Tools / Walgreen / Dell Computer / Vanguard / Zara / Washington Mutual / /

Currency

USD / /

Event

Man-Made Disaster / /

IndustryTerm

center service request management / technology initiative / software applications / Online sales / contact management / Software technologies / technology application implementations / software licenses / resource management / service request management / territory management / Internet features / Online service channel management / revenue management / software architecture / demand management / campaign management / /

Technology

CRM / Order management Technology / Software technologies / abandoning CRM / /

SocialTag