individual performance management / performance management / basic systems / tax administration performance management / systems-based performance management / information technology systems / performance management systems / taxpayer services / policy tools / public services / proper management / public sector performance management systems / /
Organization
Muzainah Mansor School of Accountancy / i.e. / Graduate School / International Monetary Fund / US National Performance Management Advisory Commission / Fiscal Affairs Department / OECD / Australian Taxation Office / /
Person
Verweire Den Berghe / Van Den Berghe / Muzainah Mansor / Bradley / Mahamad Tayib / Gallagher / Parker / /
Position
driver / head of department / Professor / model for effective performance management / model / the relationship / input-process-output-outcome model of managing performance / integrated and open system performance management model for a tax administration / tax inspector / model / a tax administration / /
PublishedMedium
The Innovation Journal / The Public Sector Innovation Journal / /
The Innovation Journal: The Public Sector Innovation Journal, Volume 18(3), 2013, article 3. Integrated and Open Systems Model: An Innovative Approach to Tax Administration Performance Management