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Consumer complaint / Law / Economics / Financial Ombudsman Service / Dispute resolution / Marketing / Mediation


COMPLAINTS Complaints policy and procedure All complaints must be dealt with in a constructive and timely manner. We will set out the process in “Plain English” on the website, in pre-enrolment information and we wil
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Document Date: 2014-09-30 02:15:46


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Company

Hope Institute / RTOhelp Pty Ltd / /

Country

Australia / /

IndustryTerm

external assessment services / mediation services / client services / /

Organization

LEADR Association / Australian Skills Quality Authority / Department of Fair Trading / /

Position

Director Written complaint form / Training Manager and /or Director / Director / Training Manager and Director Appeal resolution / Training Manager / /

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