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COMPLAINTS Complaints policy and procedure All complaints must be dealt with in a constructive and timely manner. We will set out the process in “Plain English” on the website, in pre-enrolment information and we wil
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Document Date: 2014-09-30 02:15:46
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File Size: 510,04 KB
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Company
Hope Institute /
RTOhelp Pty Ltd /
/
Country
Australia /
/
IndustryTerm
external assessment services /
mediation services /
client services /
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Organization
LEADR Association /
Australian Skills Quality Authority /
Department of Fair Trading /
/
Position
Director Written complaint form /
Training Manager and /or Director /
Director /
Training Manager and Director Appeal resolution /
Training Manager /
/
SocialTag
Consumer complaint
Law
Economics
Financial Ombudsman Service
Dispute resolution
Marketing
Mediation