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Facility Pharmacy Claims Processing System / Pharmacy Payments / / IndustryTerm uninterruptible services / enrolment applications / Web Applications / assistance applications / / Organization B.C. government / / Position Service Standards Expected Service Standard General Public Telephone Inquiry Response Time / weekly payments PharmaCare Pharmacist / / Product Harman On Time Radio / / ProvinceOrState British Columbia / / Technology Interactive Voice Response / Maintaining technology / /
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HIBC QUARTERLY STATUS REPORT: OCTOBER, NOVEMBER, DECEMBER 2012 BACKGROUND This is the third quarterly report for the eighth operational year of Health Insurance BC. It looks at the performance of the organization against