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Business / Customer experience management / Net Promoter / Terminology / Customer satisfaction / IPTV / Customer service / AFACT v iiNet Ltd / Consumer behaviour / IiNet / Marketing


Record high customer satisfaction gives iiNet plenty to celebrate 07 August 2013: After 20 years in the ISP business, plenty has changed from the early days when CEO, Michael Malone, founded the company in his parents’
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Document Date: 2013-08-08 22:09:51


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Country

Australia / /

Currency

USD / /

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Facility

Perth garage / /

IndustryTerm

media@staff.iinet.net.au / Internet Protocol TV / broadband network / Internet Service Provider / telecommunications / telephony / telecommunications industry / /

MarketIndex

ASX 200 / /

Organization

National Park Service / /

Person

Michael Malone / Tina Liptai / Anthony Fisk / /

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Position

CEO / Customer Service Manager / /

Technology

ISP / ADSL / broadband network / broadband / DSL / IP / /

SocialTag