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Electronic commerce / Customer relationship management / Altitude Software / Customer service / Contact centre / Dialer / Customer interaction management / Marketing / Customer experience management / Business


Largest GM dealer in the Middle East AlJomaih Automotive company (AAC), the largest GM dealer in the Middle East, has reported increased productivity and improved customer service as a result of deploying a best-in-clas
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Document Date: 2014-05-29 10:04:38

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City

Jeddah / Dammam / Riyadh / Dubai / /

Company

Aljomaih Automotive Company / Hummer / General Motors / Microsoft / Middle East Representing General Motors / /

Country

Saudi Arabia / /

/

IndustryTerm

customer ownership / car maintenance services / customer interaction management solution / telephony / contact centre software selection / telephone interactions / car owner maintenance history / communications technology / software real-time monitoring / car delivery process / real-time reporting capabilities / interaction management solution / /

Organization

North Africa PO / AAC Contact Centre / /

Person

Waleed Aljomaih / Ibrahim Aljomaih / Mohamed M. Khaled / Al Jomaih / Routing Khaled / /

/

Position

Chief Operating Officer / Dammambased automotive dealer / dealer in the Middle East / Chairman / Manager / Vice Chairman & CEO / dealer / /

Region

Middle East / North Africa / /

Technology

SMS / CRM / communications technology / /

URL

www.altitude.com / /

SocialTag