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Company IBM / Celina Insurance Group / Lotus Sametime / Microsoft / / Event Business Partnership / / IndustryTerm software ness processes / software features / supported public chat networks / Web-based applications / telephony systems / multivendor business communications / software offers in-the-box capabilities / software combines / business communications / data communications / telecommunications network / telephony / Web browser / realtime communications insurance carrier / heterogeneous back-end systems / Web conferencing / video technology / communications tools / everyday applications / collaboration tools / insurance company reaches / video communications / favorite applications / intuitive communications / / OperatingSystem Linux / Macintosh / / Organization Every / Easier administration / / Person Rob Shoenfelt / / Position author / Executive / chief information officer / / Product Lotus Sametime Entry / UC2 / Lotus Sametime Unyte™ / Lotus Sametime Advanced / Outlook / Lotus Sametime Unified Consider / / PublishedMedium the Stock News / / Technology encryption / Streaming video technology / Linux / video conferencing / screen capture / Instant messaging / mobile device / operating systems / VOIP / / SocialTag