Satakunnan Markkinapörssi Oy / Satamedia Oy / Twitter / YouTube / Facebook / /
Country
Egypt / Tunisia / Iran / / /
Facility
University of Potsdam / /
IndustryTerm
software system / data mining techniques / social media monitoring / social media activities / predetermined social media sources / e-services / social media analytics / online conversations / social media / social media users / e-service / online behavior / social networking tools / social media techniques / conventional e-government applications / social media communication / social media analytics techniques / opinion mining technique / real time / given technology / services / conventional online surveys / mobile social media usage / web crawling / legitimate data processing / e-government / social media postings / social networks / social media contents / public services / public social media usage / e-participation / marketing and customer services / social media sources / internet analyses / predefined global and local social media sources / software systems / /
Organization
University of Potsdam / World Bank / United Nations / European Commission / European Court of Justice / Data Protection Commission / European Union / OECD / /
Person
Verena Grubmüller / Bernhard Krieger / Katharina Götsch / /
Position
author / representative / /
Technology
given technology / SMA technologies / data mining / 2.0 technologies / /
Social Media Analytics for government in the light of legal and ethical challenges Verena Grubmüller* Bernhard Krieger** Katharina Götsch*** * INSET Research & Advisory, Vienna, Austria; verena.grubmueller@inset-adviso