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Interactive voice response / Mortgage loan / Fee / Financial services / Bank / Business / Finance / Loan modification in the United States / Mobile Payments in India / United States housing bubble / Payment systems / Mortgage servicer


Use Fees to Drive Customer Behavior Discover how fee strategies can help mortgage
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Document Date: 2013-03-15 16:32:11


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Company

Large Bank / IVR Flat Rate Fee However / Western Union / /

Currency

USD / /

IndustryTerm

Web payment portals / bank charges / enterprise banking / retail mortgage originator / Web Payments Web / Web payments / Web channel fees / mortgage lender / bank / bank clients / free Web payments / /

NaturalFeature

Web channel / /

Person

Missy Zakett / Grace Period / /

Position

customer service representative / vice president of enterprise banking / /

Product

CSRs / /

Technology

interactive voice response / /

SocialTag