![Airline tickets / Frequent-flyer program Airline tickets / Frequent-flyer program](https://www.pdfsearch.io/img/89ba35d9fe552202e1279de7a41e48bf.jpg) Date: 2015-03-30 03:12:54Airline tickets Frequent-flyer program | | Travel Case Study The Problem An airline was rethinking how they engage with their frequent flyers. As part of this initiative they wanted to give these high value customers a more premium and customized experience by su
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