CUSTOMER SERVICE Provide a quality shopping experience at every touchpoint Customer service directly influences the lifetime value of a customer and is a critical component to any business. Today, as more and more

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Date: 2015-03-30 11:12:57 Customer service Call centre Customer relationship management Online shopping Technical support Touchpoint Customer support Chief customer officer ECRM Marketing Customer experience management Customer experience		CUSTOMER SERVICE Provide a quality shopping experience at every touchpoint Customer service directly influences the lifetime value of a customer and is a critical component to any business. Today, as more and more Add to Reading List Source URL: info.digitalriver.com Download Document from Source Website File Size: 309,91 KB Share Document on Facebook

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