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Electronic commerce / Customer relationship management / Social CRM / Social media / Customer engagement / Top-of-mind awareness / Janrain / ExactTarget / Engagement marketing / Marketing / Business / Customer experience management


A Market Overview Report Leveraging Social Identity: Know and Engage Customers Better to Build More Valuable Relationships June 12, 2014
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Document Date: 2014-10-21 11:43:21


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File Size: 1,08 MB

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City

Badgeville / /

Company

Dell / IBM / Instagram / Interscope Records / Shoutlet / Buddy Media / Adobe / Oracle / HelloWorld / NextPrinciples / Pandora / Altimeter Group / Twitter / Google / Facebook / Several / Gigya / Interscope Record / VinTank / Appreciation Engine / Universal Music Group / Identified / Janrain / SoundCloud / Cox Media Group / Salesforce / American Airlines / Connect6 / Appreciation / LiveOps / /

Currency

USD / /

Event

M&A / /

IndustryTerm

preferred food / data mining / technology shift / media consumption / e-commerce average / ways systems / social media activities / web analytics / social media / web-browsing cookies / social technology vendors / technology / social technology / e - commerce / social networks / social network / physical products / /

MusicGroup

Company / /

Organization

Direct Association / National Football League / /

Person

Suresh Vittal / Charlene Li Includes / Christian Mingle / Jack Krawczyk / Lee Hammond / Kenshoo / Eminem / Bill Piwonka / Lady Gaga / Andrew Jones / /

Position

VP / VP of Sales and customer service / RT / SVP / ecosystem contributors Executive / artist / Director of Product Management / /

Product

Social Identity / /

SportsEvent

NFL / /

Technology

CRM / mobile devices / data mining / /

URL

NFL.com / /

SocialTag