Crucial / Experian / SUMMARY Bank of Montreal / Océ Printing Systems / CASE STUDY Bank of Montreal / Telefonica Brazil / Pitney Bowes Inc. / Bank of Montreal / EngageOne Communication Suite TM Engage / Pitney Bowes Software Inc. / Dave Gray Senior Technical Analyst Bank / Mark Wijnats Bank J Van Breda & Company / /
Country
United States / Brazil / Australia / /
Currency
USD / / /
Event
M&A / /
IndustryTerm
technology investment / subscribers printing invoices / dial-up Internet / telephony services / e-billing / speed and highly-automated inserting systems / mobile telecommunications / e2 technology / with your existing systems / content management / software tool / generation solutions / legacy data processing systems / mobile telephony / stronger relationships / telecommunications services / on-demand communications / faster processing / multichannel communications / control customer communications / mail processing centers / document automation technology / legacy applications / customer communications / communication management / personalized communications / telephony service subscribers / broadband services / automation technology / upon your existing systems / print stream management / driven data definition tool / printing / mobile and customer-care solutions / impactful customer communications / bank / impactful communications / manual processing approach / telecommunications / production chain / legacy systems / Online Billing In / composition software / technology / bill issuance / disparate systems / outbound costumer communications / mainframe solution / e-messaging / Online Billing Leveraging Customer Intelligence / basic online bill presentment / software division / digital printing / web-based controlled workflow environment / fixed telephony / /
OperatingSystem
Microsoft Windows / /
Organization
CustomerLifetime Intelligence / CUSTOMER INTELLIGENCE / Billing Leveraging Customer Intelligence for Better Customer Relationships and Lower Costs / WE CAN / /
Person
Charles Spencer / Eileen Peschong / Juan Berrocal / Frank Avila / Steve Mears / / /
Position
Manager of Imaging Programming / Demand Management Director / Senior Technical Analyst / Senior Technical Analyst in the Document Production unit / leader / IT Director / global information leader / team manager of imaging programming / Manager Experian The organization / Director Telefónica Management / /
EngageOne Communication Suite TM Engage customers and build stronger relationships with more consistent, personalized, multichannel communications