Fujitsu / Pacific Limited / Managed Services / McCourt Dando / BT Asia / Transfield Services New Zealand / Service Stream Solutions / Personal Broadband Australia / Transfield Services / Bankers Westpac Banking Corporation Commonwealth Bank / Ingenico / British Telecom / Australian Industry Group / Hong Kong Telecom / Director 4 Service Stream Limited / Honeywell / NBN Co / Nextgen Networks / McDonalds / Local Government Infrastructure Services Pty Ltd / ANZ / Network Insight Group / Optus / NM Rothschild / Lend Lease / Service Stream Limited / Telstra / AEGON / AMRS / Communication Services Australia Pty Ltd / AT&T / Skilled Communications Services Pty Ltd / Target / Annual Report 2010 Introduction Service Stream / TCI Infrastructure Services / Secretary Stephen Campbell Share Registry Computershare Investor Services Pty Limited / Hosted Solutions / Annual Report 2010 / Siemens NZ / Vodafone / Origin Energy / ETSA / Annual Report Service Stream Limited / Tel / /
Country
United Kingdom / Canada / Australia / India / New Zealand / /
Currency
USD / /
Event
M&A / Employment Change / Reorganization / Business Partnership / General or Shareholder Meeting / /
Facility
Massey University / Australian Institute of Company Directors / University of Sydney / University of Queensland / Staffordshire University / Macquarie University / Auckland University / Oxford Brookes University / Lakewood College / Australian Human Resources Institute / National Greenhouse / University of Technology / / /
IndustryTerm
telecommunications industry / technology industries / maintenance services / increased broadband services / wireless technology / corporate services / telecommunications / installation field services / call centre services / environmental services / lower electricity bill / supply chain / hot water systems / fixed line network / car fleet / utilities sectors / contact centre services / electricity / solar hot water systems / contract services / green technology / project management services / services / energy retailers / solar energy / financial and operational management / payphones network / broadband networks / fixed and mobile infrastructure / telecommunications industry knowledge / risk management / finance roles / value solutions / finance / wireless telecommunications infrastructure / account management / utilities industries / electricity distribution businesses / customer service options / investment bank / operations management / field services / human resource management / /
University of Sydney / Staffordshire University / University of Technology / Sydney / Australian Human Resources Institute / University of Queensland / Provided government / Massey University / Australian Institute of Company Directors / High Court / Oxford Brookes University / Investment and Strategy Committee / Queensland Government / Auckland University / Remuneration / Company’s Audit and Governance Committee / Macquarie University / Environment and Safety Committee / Federal Safety Commission / Review Managing Director’s Report Operational Report Board of Directors Executive Team Financial Report Corporate Directory Corporate Directory / Queensland State Government / Board of Directors Russell Small Non-Executive Director Brett Gallagher Non-Executive Director Graeme Sumner Managing / Report Operational Report Board of Directors Executive Team Financial Report Corporate Directory Corporate Directory / MIT / Australian Communications & Media Authority / Remuneration and Nomination Committee / Lakewood College / /
Person
Ashley Haynes / Roger Blinko / Care Roger / Chad Orr / Paul Le Feuvre / Brett Gallagher Russell Small Graeme / Russell Small Graeme Sumner Stephe / Rod Stanton / Greg Kenyon / Stephen Ellich / Brett Gallagher / Lyn Davies / Small Graeme Sumner Stephe Wilks / Team / Graeme Sumner / Russell Small / Bob Grant / / /
Position
Executive Director / Chief Executive / consulting director / Secretary / Director Non-Executive Director / Managing Director / co-founding Director / General Manager / Annual General Meeting The Annual General Meeting / Non-Executive Director / Chairman Service / lawyer / Director 2010 Managing / Chartered Accountant / Contents Chairman / Executive General Manager / Chief Technology Officer / appropriate external adviser / Executive / Chairman Non-Executive Director Chairman / Chief Financial Officer / General Manager Customer Care / Company Secretary / CPA / Chairman / member / /
Product
Stream / /
ProvinceOrState
Capital Territory / South Australia / Northern Territory / Queensland / New South Wales / Washington / Western Australia / Tasmania / /
Region
South Australia / Western Australia / South Wales / /
Technology
wireless technology / Broadband Network / Information Technology / broadband / smart phones / Digital TV / /
Service Stream Limited 2010 Annual Report www.servicestream.com.au 201