Inspired Culture Shift Empowers Ohio Technology Company / Sprint / Agile Environment Virtual Hold Technology / LeanDog / / /
Event
Person Communication and Meetings / /
Facility
Conversation Bridge / /
IndustryTerm
company-provided self-service applications / Internet landscape / software development process / social media / time social media / software development processes / Internet-enabled devices / software-building / minimal shippable product / evolved technology / telephone hold time / product management / software developers / multichannel intelligent callback solutions / Internet-enabled TVs / software solutions / software functionality / software development / energy / /
NaturalFeature
Crystal Lake / /
Organization
Radical Change / /
Person
Rob Brazier / Jeff Morgan / Joseph Leddy / Cameron Wolff / Steve Denning / Mark J. Williams / /
Position
Consultant explicit visual communication / president / manager / director of product management / Vice President of Product Development / author and business consultant / consultant / sales rep / software engineer / /
Case Study: Agile Environment Virtual Hold Technology (VHT) Transforms Customer Experience and Itself Agile-Inspired Culture Shift Empowers Ohio Technology Company In the mid to late 1990s, when Virtual Hold Technology