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Contract / Electronics / Computer telephony integration / Interactive voice response / Call centre


Q & A for MNsure Call Overflow RFP
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Document Date: 2014-08-15 18:04:02

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File Size: 54,03 KB

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Company

Cisco / /

IndustryTerm

overflow solution / internal systems / separate backdoor telephone number / telephony trunk / final product / carrier long-distance charges / in-house contact center services / consistent product / unpublished telephone number / call center services / separate telephone number / telephony / call processing / turn-key / contact center services / /

Organization

Contact Center / /

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Position

manager change / supervisor / manager / contractor / General / account manager / /

ProvinceOrState

Minnesota / Connecticut / /

Technology

CRM system / /

SocialTag