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Direct marketing / Telemarketing / Interactive voice response / Electronic engineering / Dialer / Callback / Varolii / Call centre / Marketing / Telephony / Business


Maximizing Customer Value with Proactive Outbound Contact How to reach out to customers in ways that delight them An Ovum White Paper
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Document Date: 2013-02-22 10:31:53


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Ovum White Paper / /

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United States / /

Event

Product Issues / Product Recall / /

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immediate processing / interaction-routing technologies / preference-driven communications / personalized outbound solution / higher-value communications / software platform / information processing systems / healthcare / inbound systems / cloud solution / financial services / premises systems / smartphone applications / communications relationships / communications options / proactive outbound communications / consumer technology / /

Product

Appointment remi nder Product / /

Technology

Changing consumer technology / cellular telephone / speech recognition / CRM system / mobile phones / predictive dialer / SMS / interaction-routing technologies / interactive voice response / smartphone / /

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