C A S E S T U D Y t h o m a s - k i l m a n n c o n f l ict m o d e i n st r u me n T P A G E 1 Call Centers Can Increase Customer Satisfaction Through Effective Conflict Management New Study Finds That Call Reps’ - P.A.O.K. F.C. - Document - PDFSEARCH.IO

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Date: 2009-02-10 16:50:43		C A S E S T U D Y / t h o m a s - k i l m a n n c o n f l ict m o d e i n st r u me n T / P A G E 1 Call Centers Can Increase Customer Satisfaction Through Effective Conflict Management New Study Finds That Call Reps’ Add to Reading List Source URL: www.skillsone.com Download Document from Source Website File Size: 64,99 KB Share Document on Facebook