call center applications / web-site integration / basic real-time communications functionality / customer software administrators / multi-media capabilities / fax server / email processing / legacy solutions / voice and data business communication solutions / call center solutions / business communication solutions / voice and data business communication services / technology providers / call center solution / business communication services / web-based callbacks / business communications fluid / business communications software / web chat / /
Organization
Zeacom Communications Center / /
Person
Debbie Magnanti / Jim Cubby / /
Position
business process automation analyst / CIO to customer service / administrator / Channel Manager / Director of Sales / Director of Sales and Support Services / /
case study source A True Solution Partner