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Call centre / Electronic engineering / Oracle Corporation / Oracle Database / Computing / Call-recording software / PanTerra Networks / Software / Computer telephony integration / Telephony


ORACLE DATA SHEET TELEPHONY@WORK CALLCENTERANYWHERE QUALITY MONITORING AND RECORDING
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Document Date: 2014-04-08 20:38:33

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File Size: 182,20 KB

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Company

Siebel / Oracle Corporation / PeopleSoft / /

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IndustryTerm

Online storage / liability recording applications / quality management / storage area network / storage file server / media player / external device / Web Chat Recording Telephony@Work CallCenterAnywhere / Web chat transactions / /

OperatingSystem

Microsoft Windows / /

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Position

Manager interface / customer service representative / Coach / supervisor / quality assurance specialist / Supervision Manager / sales representative / Interaction Manager / DATA SHEET The Supervision Manager / /

Product

Telephony@Work CallCenterAnywhere / /

Technology

MP3 / storage area network / /

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