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Information science / Internet search engines / Pay per click search engines / Information retrieval / Ask.com / IAC / Social media / Customer relationship management / Parature / Marketing / Customer experience management / Business


Customer Service Software That Revolves Around You™ Customer Success Story Ask.com Responds to Customers with a Complement of Self-Service Convenience and Personalized Care
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Document Date: 2014-06-04 17:55:04

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File Size: 855,29 KB

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City

Herndon / /

Company

Ask.com / Customer Service Software / IAC / Twitter / /

Country

United States / /

IndustryTerm

Social media integration / online help desk / Internet connectivity / automatic search engine indexing / self-service solutions / online portal / online tickets / customer support portal / social media functionalities / cloud-based customer engagement solutions / social media engagement / knowledge base solution / /

Organization

Snapshot Organization / /

Person

Eric McKirdy / /

/

Position

Support Manager / /

Product

Parature / /

ProvinceOrState

Virginia / /

Technology

500 Technology / CRM / CRM system / search engine / mobile device / /

URL

www.parature.com / www.ask.com / Ask.com / /

SocialTag