Questions of Quality - Paul West - Document - PDFSEARCH.IO

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Date: 2013-02-11 15:30:32 Knowledge Reference Library science Education Digital reference Reference desk Librarian Educational assessment Rubric Library Question		Questions of Quality & Staffing Patterns in IM Reference: Assessment Driven Best Practices Introduction Instant messaging (IM) is a growing venue for reference questions. Previous research of the IM reference patterns at Add to Reading List Source URL: libraryassessment.org Download Document from Source Website File Size: 813,26 KB Share Document on Facebook

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