Back to Results
First PageMeta Content
Business / Finance / Public finance / Tax / Value added tax / Internal Revenue Service / Pay-as-you-go tax / Public economics / Political economy / Withholding taxes


Customer Experience Map: Completing a tax return for the first time using the online channel (current state) NB:This map is based on the data of a single customer.. No knowledge of how the Tax Office operates is included
Add to Reading List

Document Date: 2011-11-08 01:16:35


Open Document

File Size: 1,58 MB

Share Result on Facebook

Country

Australia / /

Currency

USD / /

Facility

I lodge / Lodge Return / /

IndustryTerm

e-tax / internet connection / online account / financial systems / online channel / customer-type search terms / online banking / e-tax software / /

Person

Mel Edwards / /

Position

service designer / Governor / accountant / /

Technology

virtual machine / PDF / /

SocialTag