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How effective are your messages? Companies producing high-volume invoices, statements and marketing materials find themselves at the centre of a perfect storm of regulatory change, customer perception and budget constrai
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Document Date: 2013-09-09 07:25:01
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File Size: 51,07 KB
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Event
Natural Disaster /
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IndustryTerm
electronic communications /
customer communications /
integrated multi channel solution /
individual services /
channel communications /
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NaturalFeature
Cross channel /
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SocialTag
Consumer behaviour
Electronic commerce
Customer experience
Customer relationship management
Customer satisfaction
Customer communications management
ECRM
Marketing
Business
Customer experience management