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Our Code of Practice for handling customer enquiries and complaints about premium rate services
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Document Date: 2012-11-24 14:50:13


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File Size: 146,71 KB

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City

London / /

Company

Vodafone / /

Country

United Kingdom / /

Currency

pence / GBP / /

/

IndustryTerm

mobile text services / usual Internet Service Provider / rate services / chat horoscopes charitable fund-raising sports results information / unsolicited communications / clear and accurate pricing information honest advertising / rate text subscription services / directory enquiry services / Typical services / ordinary telephone calls / dial-up pay-as-you-go Internet services / virtual telephone number / online form / communications industries / landline telephone / telecommunications / wireless communications services / computer software / telephone / banking / personal telephone number / enquiries@os-communications.org / personal numbering services / Internet problems / /

Organization

Facsimile Preference Service / Telephone Preference Service / office of Communications / Ombudsman Services Communications / independent regulator and competition authority / Independent Committee for the Supervision of Standards of Telephone Information Services / /

Person

Richard Sullivan / /

/

Position

Code compliance representative / /

Product

Code / /

ProvinceOrState

Warrington / /

Technology

SMS / interactive TV / wireless communications / mobile phones / cellular telephone / ISP / /

URL

www.tpsonline.org.uk / www.ofcom.org.uk/complain / www.phonepayplus.org.uk/pdfs/prs_internet_factsheet_oct04.pdf / www.phonepayplus.org.uk / www.os-communications.org / www.fpsonline.org.uk / /

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