From Customer Service to User Experience Using Design Thinking to Exceed User Expectations Pioneer Library System November 21, 2008 Presented by Steven J. Bell Resource Page

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Date: 2008-11-17 09:06:51 Design Academia Structure Design thinking Association of College and Research Libraries IDEO Innovation User experience Visual arts		From Customer Service to User Experience Using Design Thinking to Exceed User Expectations Pioneer Library System November 21, 2008 Presented by Steven J. Bell Resource Page Add to Reading List Source URL: stevenbell.info Download Document from Source Website File Size: 102,10 KB Share Document on Facebook

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