University of North Carolina / Information Institute of Syracuse / Library Science / Chapel Hill / /
IndustryTerm
digital reference library services / reference management software / chat-based reference services / library services / chat reference services / question-answering services / online environment / reference services / online reference evaluation / online reference / possible solutions / online reference service / web log statistics / Web server logs / Online Reference Services / /
NaturalFeature
Chapel Hill / /
Organization
Information Institute of Syracuse / University of North Carolina / School of Information and Library Science / American Library Association / American Society for Information Science and Technology / /
Person
Hayden / Jeffrey Pomerantz / /
Position
librarian / same librarian / evaluator / specific librarian / assistant professor / /
Special Section Evaluation of Online Reference Services Bulletin of the American Society for Information Science and Technology – December/January 2008 – Volume 34, Number 2 by Jeffrey Pomerantz