CDnow / Barnes & Noble / Altavista / Barnes and Noble / New York Times / Prices Include Shipping / Amazon.com / Yahoo / Reuters / CNN / America Online / Forrester Research / Microsoft / Blockbuster / /
Country
United States / /
Currency
USD / / /
Event
Person Communication and Meetings / M&A / Business Partnership / Second Stock Issuance / Reorganization / /
Facility
Tower Records Internet / Memorial Drive / /
IndustryTerm
Internet access / transportation charges / positive consumer search costs / price search intermediaries / transportation / Internet web page / Internet outlet selling books / Internet portals / buyer search costs / Internet operations / undifferentiated products / hybrid Internet retailers / price search intermediary / homogeneous products / e - business / Internet channels / Internet channel / average Internet shopper / Internet address / Internet markets / Internet site order / Internet work / Internet retailers / search costs / Internet retailer / Internet Price / conventional retailers / online travel agents / Internet price search intermediaries / e - commerce / airline tickets / Internet goods / physical products / Internet Price Mean Alternative Hypothesis / Internet outlet / directory services / Internet retailer needs / Internet Price Is Less / retail outlet type / Internet hypertext links / conventional retail outlets / online grocery sales / Internet outlets / mean Internet / Internet Internet / Internet observations / Internet calculations / nearest book retailer / Internet stores / Internet dummy variable / Internet efficiency / lower search costs / Internet competition / Internet Min. / Internet book / tax law / high search cost / Internet retailing / hybrid retailer / Internet consumers / conventional retailer / electronic commerce / /
Organization
American Booksellers Association / School of Management / MIT / /
Person
Bill Gates / Gerry Masteller / Michael D. Smith / Daniel Levy / Robert Kuttner / Sam Goody / Yannis Bakos / Robert MacAvoy / / /
Position
President / major Internet portals / representative / Economist / Market Share Reporter / /
Frictionless Commerce? A Comparison of Internet and Conventional Retailers Erik Brynjolfsson • Michael D. Smith MIT Sloan School of Management, 50 Memorial Drive, Cambridge, Massachusetts 02139 • mds@mi