IBM / Ford / McDermott / Object Management Group / Business Process Management / Value-Chain Group / /
Country
United States / United Kingdom / /
Facility
Information Technology Infrastructure Library / Carnegie Mellon University / IT Governance Institute / Software Engineering Institute / /
IndustryTerm
large scale applied computing / service management / database software license / work product / process management / /
Organization
Business Continuity Planning / IT Service / Software Engineering Institute / Business Service / Information Systems Audit and Control Association / Cabinet Office / U.S. Patent and Trademark Office / IS Audit and Control Association / Infrastructure Service / IT / Deliver Transactional Service / Ensure Continuous Service / Carnegie Mellon University / Application and Infrastructure Service / IT Governance Institute / International Foundation for Information Technology / Improve Service / Restore Service / /
Person
Alan Brache / Eli Goldratt / Peter Senge / Michael Porter / Geary Rummler / Michael Hammer / Charles Betz / /
Position
author / business process analyst / BPTrends author / marshal external talent / Major / general business management / known author / /
ProgrammingLanguage
Unified Modeling Language / /
RadioStation
BPM / /
Technology
12 Infrastructure Service Asset Technology / Information Technology / simulation / Customer Relationship Management System / /
BPTrends ▪ October[removed]Ongoing Confusion of Process and Function