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Electronic engineering / Electronic commerce / Zeacom / Customer relationship management / Call centre / Automation / Interactive voice response / Workforce management / Unified communications / Business / Customer experience management / Marketing


zeacom communications center biography tom farquhar Tom Farquhar Business Process Automation Consultant Get expert advice, based on leading edge international experience
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Document Date: 2011-12-18 21:41:31

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Company

Member Service / Southern California Edison / Zeacom Limited / Tom Farquhar Business Process Automation / NEC / /

Facility

International Customer Management Institute / /

IndustryTerm

technology solutions / manufacturing / automation technology experience / workforce management / technology implementation / project management / Web Chat / /

Organization

Altura Credit Union / International Customer Management Institute / /

Person

Get / /

Position

celebrated speaker / Vice President of Client Support / First Vice President / Director of Call Center Operations / Consultant / Manager / Vice President / /

Product

Unified Communications solutions / Unified Communications / /

ProvinceOrState

California / /

PublishedMedium

The Credit Union Journal / /

Region

Southern California / /

Technology

Interactive Voice Response / Automatic Call Distributor / /

SocialTag