International Organization for Standardization / i.e. / Cabinet Office / HM Government / British Standards Institution / Harvard Business School / /
Person
Robert Kaplan / Graham Williams / Andy Murray (Outperform) / Ashley Hanna / Stuart Rance / Alan Ferguson / Adrian Dooley / David Norton / /
Position
account manager / bus driver / accounting officer / business relationship manager / but includes more commercial aspects / external auditor / study leader / /
Product
Management PracticeTM / /
Technology
knowledge management system / ASP / simulation / service level agreement / /