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British and Irish Ombudsman Association Annual Report 2010–[removed]–2010
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Document Date: 2012-12-06 11:15:48


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City

Dublin / Barcelona / Belfast / Cardiff / London / Edinburgh / /

Company

Citizens Advice / Annual Meeting / Operational Management Seminars Group / Legal Interest Group / Health Confederation / First Contact Interest Group / Working / BIOA Interest / HR Interest Group / Research Interest Group / Communications Interest Group / Republic Garda Síochána / Nick O’Brien Legal Policy / Health Service Ombudsman for England Pat Whelan / Conduct / Northern Ireland Nick O’Brien / /

Continent

Europe / /

Country

Netherlands / United Kingdom / Scotland / Wales / Northern Ireland / Ghana / Ireland / /

/

Event

Employment Change / /

Facility

Grand Opera House / Southwark Cathedral / Loughborough University / International Ombudsman Institute / Royal Albert Hall / Grand Hall / The International Ombudsman Institute / Cardiff Museum / Belfast City Hall / Queen Margaret University / Burleigh Court / Millennium Stadium / Cardiff Central Library / Nottingham East Midlands Airport / National Museum of Wales / Parc Thistle Hotel / Burleigh Court Conference Centre / /

IndustryTerm

complaint-handling systems / energy / bank / people using services / web address / interest groups / public services / external communications / /

NaturalFeature

Thames / /

Organization

Commission for Local Administration / Law Society / Legal Complaints Service / Administrative Justice and Tribunals Council / Criminal Records Bureau / Ministry of Justice / England Representing / Law Commission / Validation Committee / office of the Independent Adjudicator / New / Voting / Department for Communities / Council on Tribunals / House of Commons Localism Bill Committee / International Ombudsman Institute / Communities and Local Government / Helplines Association / Information Commissioner’s Office / Loughborough University / BIOA Executive Committee / National Assembly for Wales / formerly Voting / Welsh Assembly Government / Ombudsman Association / Housing and Local Government / Queen Margaret University / Kafka Brigade / House of Commons Where / Administrative Justice & Tribunals Council / British and Irish Ombudsman Association / Citizens Information Board / Harvard / UK government / Executive Committee / Localism Bill Committee / Commission for Local Administration for England / Principality Building Society / Editorial Board / Cabinet Office / Burleigh Court / Local Government / Margaret University / /

Person

Jane Martin / Ombudsman Ros Gardner / Ian Pattison / Jo Fainlight / Alison Hoyland / Tony King / Brien Legal / Carolyn Hirst / Caroline Wells / Simon Randall / Janet Rafferty / Tom Frawley / Mick King / Carmel Foley / Jonathan Moran / Robbie Allcock / Carl Gehler / Mike Biles / Greg Phillips / David Moorehead / Ann Abraham / Caroline Mitchell Ombudsman / Arnold Dunbar Smith / Fiona McCarney / Leslie Gunde / Suzanne McCarthy / Parliamentary / Code Adjudicator / Donnell / Sara Fenoughty / Gillian Morgan / Susanna Reece / Alice Hanscomb / Christopher Hamer / Jon Ward / Paul Kenny / Peter Tyndall / Tony Redmond / Chris Bottomley / Bill Richardson / Review / Nigel Karney / Frances Patterson / Emma Gray / Peter Griffiths / Mike McMahon / Matthew Dunne / Mike Reddy / Susan Hudson / Dafydd Elis-Thomas / Legal Ombudsman / Faye West / Legal Ombudsman Back / Interest Groups / /

Position

Training Manager / Financial Ombudsman Service / Republic Garda Síochána Commissioner / Manager / Ombudsman Services Katherine / Chief Executive / King / UK Pensions Ombudsman Speakers / chair this group / Head of Policy & External Communications / VicePresident / Training Officer / King / UK Pensions Ombudsman Representing Members / Secretary / Head / Chair and the Secretary / Director General / Services Katherine Butler Head / Niki Maclean Head of Services / Lorna Hearson Head / Chair Public Services Ombudsman / Internal Communications Officer / Maureen Kelly Head / Head of Business Support Services / Investigator / Permanent Secretary / Kerryn Ashton Senior HR Advisor / counsel / Editor / Public Law Commissioner / Manager PSOW / Cabinet Secretary / Communications Manager / Senior Health Administrator / Secretary of State and the Minister / Independent Consultant / Consultant / Manager / Police / Director of People and Organisational Development / Interim Communications Manager / Chairman / Feeney Head of Communications / Deputy Chief Executive / Immigration Services Commissioner / Senior Investigation Officer / Deputy Chief Executive / UK Parliamentary & Health Service Ombudsman / Chair / Liam Kelly Head / Presiding Officer / Secretary / together with the UK Parliamentary Ombudsman / Andrew Bradley Communications Manager / Investigations Manager / Financial Ombudsman Consultant / Acting Chair in England / Head of Technical & Policy Support / Chief / member / Deputy / Training Manager / /

ProvinceOrState

Warrington / /

PublishedMedium

Foreword / /

Region

Northern Ireland / /

URL

.org / www .bioa / /

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