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Videotelephony / Office equipment / Teleconferencing / Unified communications / Voice-mail / Unified messaging / Call centre / Voice over IP / Berliner Verkehrsbetriebe / Electronic engineering / Telephony / Electronics


PUBLIC TRANSPORT SERVICES Voice Portal and Unified Communications at Berlin Public Transportation Services Company (BVG)
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Document Date: 2011-08-26 09:43:39


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File Size: 1,29 MB

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City

Frankfurt / Main / Berlin / Munich / Vienna / /

Company

Berlin Public Transportation Services Company / ARCOR / CTI Solutions / BVG / Telekom Austria TA AG / PAYBACK / Sparda Banks / HypoVereinsbank / /

Continent

Europe / /

Country

Germany / /

Facility

Call Center / BVG Call Center / /

/

IndustryTerm

telephone service / human-sounding text-to-speech systems / travel announcements / versatile automatic telephone switchboard / speech synthesis technology / smooth communications network / telephone connections / communication applications / telecom applications / automatic telephone exchange / media channels / communications solutions / communications systems / travel information / telephone exchange / speech dialog systems / required travel information / telephone switchboard / tried-and-tested unified communications applications / /

Organization

Department of IT / BVG Call Center / /

Person

Uwe Biedermann / /

/

Position

project manager / team member / skilled advisors in the public transport sector / representative / Unified Messaging specialist / /

Product

PC / /

ProgrammingLanguage

XML / /

Technology

speech recognition / XML / SMS / interactive TV / text-to-speech / Computer Telephony Integration / speech synthesis technology / Voice-over-IP / VOIP / /

URL

www.crealog.com / www.bvg.de / /

SocialTag