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Quality / Decision theory / Product management / SERVQUAL / Service quality / Quality function deployment / Customer satisfaction / Kano model / Service / Business / Marketing / Management
Date: 2012-10-23 04:22:33
Quality
Decision theory
Product management
SERVQUAL
Service quality
Quality function deployment
Customer satisfaction
Kano model
Service
Business
Marketing
Management

WEI International European Academic Conference Proceedings

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Source URL: www.westeastinstitute.com

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