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Customer experience management / Telecommunications systems / Consumer behaviour / Customer satisfaction / Customer experience / Queueing theory / Orange / Interactive kiosk / Business / Marketing / Statistics


Microsoft Word - Q-nomy CS Orange.doc
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Document Date: 2014-10-01 02:27:25

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File Size: 249,70 KB

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Company

Flow / France Telecom group / /

IndustryTerm

computerized queue management systems / walk‐in center management / retail / end‐to‐end solution / branch campaign management / telecommunications / banking / digital signage functionality / information systems / healthcare / targeted advertising / software solutions / software architecture / service center management / /

Organization

Info Center / /

Person

Ami Brenner / Ismar Chlebowski / /

Position

Department Manager / Manager / Regional Quality Assurance and Knowledge Management / Regional Orange Centers Manager / /

Product

Interactive Kiosk software / Interactive Kiosk / /

Technology

SMS / Knowledge Management / CRM / mobile phones / /

SocialTag