Consumer Insights: U.S. CUSTOMER ATTRITION IS GENERALLY DUE TO POOR SERVICE, NOT HIGH PRICES Here’s an interesting paradox: While the world is becoming more electronic, the primary criterion consumers use to select a

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Date: 2014-05-01 14:24:55 Financial services Customer attrition Electronic commerce RAKBANK Mobile banking Business Bank MasterCard		Consumer Insights: U.S. CUSTOMER ATTRITION IS GENERALLY DUE TO POOR SERVICE, NOT HIGH PRICES Here’s an interesting paradox: While the world is becoming more electronic, the primary criterion consumers use to select a Add to Reading List Source URL: insights.mastercard.com Download Document from Source Website File Size: 1.003,38 KB Share Document on Facebook

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