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report The Global Retail Banking Digital Marketing Report 2013 How digital technologies, social media and the explosion of data are redefining customer engagement models
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Document Date: 2013-06-12 08:35:08


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File Size: 1,34 MB

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Company

ABN Amro / 2 Preface Efma / Western European / PayPal / Wipro Technologies / /

Country

Turkey / United States / Italy / Singapore / Sweden / India / /

Event

Man-Made Disaster / /

IndustryTerm

Internet access / retail banking / survey advertising / social media information / financial products / social media / online banking / mobile banking use / bank account / retail financial services / mobile banking / Internet use / online and mobile banking proposition / bank / financial services / data management / when there are other systems / Online activities / banking / main social media services / real time single customer view / online and mobile services / /

MarketIndex

Digital Marketing Capability / /

Organization

United Nations / Board of Governors of the Federal Reserve System / MIT / International Telecommunications Union / Federal Reserve Bank / /

Person

Efma Vijay / Jessica Niewierra / /

Position

Vice President / Domain Head / Executive / Domain Head / Banking and Financial Services / Patrick Desmares Secretary General / Director Internet and Mobile / /

PublishedMedium

MIT Sloan Management Review / /

Region

Northern Europe / /

Technology

broadband / mobile banking / mobile phones / broadband access / /

SocialTag