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Management / Consumer behaviour / Marketing plan / Homeserve / Retention rate / Customer relationship management / Customer service / Business development / Customer retention / Marketing / Business / Customer experience management


Document Date: 2012-05-22 01:27:54

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City

Preston / London / /

Company

HomeServe plc / Doméo / NWF Group plc / BS Energy / Veolia / A O Smith / Financial review / Rinnai / Smith Square Partners / HomeServe USA / Legal & General / Sembcorp Bournemouth Water / EPCOR Utilities Inc. / National Grid / UBS / /

Country

Germany / Italy / France / United States / Canada / United Kingdom / Spain / /

Currency

pence / GBP / /

Event

Employment Change / M&A / Dividend Issuance / Layoffs / Person Travel / Reorganization / Business Partnership / /

IndustryTerm

water utilities / risk management / finance / outbound telephony channel / dialler systems / financial services / operations systems / installed appliances and financial services / distribution / network management / corporate finance advisory / /

Organization

Financial Services Authority / Board of Directors of the UK / FSA / UK Board / /

Person

Jonathan King / Ben Mingay / Richard Harpin / Johnathan Ford / Diana Miller / Martin Bennett / Andrew Sibbald / David Bower / Tom Rusin / Barry Gibson / Jon Florsheim / Mark Jones / /

/

Position

Chief Financial Officer / Head of Investor Relations Tel / Chief Executive / Chief Executive Officer / Director in December / NonExecutive Director / country Chief Executive / Managing Partner / Chief Operating Officer / experienced Compliance Director / CEO / Compliance Director / Finance Director / Group / CHAIRMAN / operating model / IT systems / Independent Non-Executive Chairman / Interim Chief Financial Officer / Customer Relations Director / Director Marketing / Director Finance / independent Non-Executive / corporate finance adviser / Chief Executive Officer of our UK business / experienced Compliance Director / a new Customer Relations Director / Finance Director Group / /

Product

International / /

ProvinceOrState

Alberta / Kansas / New Jersey / Wisconsin / Maine / California / /

URL

www.homeserveplc.com / /

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