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Online chat / Cloud applications / Cloud computing / RightNow Technologies / Customer relationship management / Chat / Oracle Corporation / Customer experience / Text messaging / Business / Marketing / Customer experience management


Best Practices for Chat Deployments - An Oracle Best Practices Brief
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Company

RightNow / Gartner / JupiterResearch / Oracle / Forrester Research / Yankee Group / /

Currency

USD / /

IndustryTerm

Web experience / telephony volume / Web analytics / online conversion / retail environment / social media / Web Self-Service / online chat / Web selfservice rates / financial services / Web analytics package / retail / cross-sell products / search criteria / banking / crosssell various products / will products / performed multiple search queries / online purchase / Web chat / /

Organization

Chat Deployments Introduction Oracle RightNow Chat Cloud Service / /

Position

driver / business driver / customer success manager / sales representative / /

Technology

CRM / /

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