![Technology / Information Technology Infrastructure Library / Service desk / Incident management / Service availability / Change management / Problem management / IT service management / Configuration management database / Information technology management / Project management / Information technology Technology / Information Technology Infrastructure Library / Service desk / Incident management / Service availability / Change management / Problem management / IT service management / Configuration management database / Information technology management / Project management / Information technology](https://www.pdfsearch.io/img/e6c13bfa32731829617d9341e70aad35.jpg) Date: 2015-04-13 21:15:59Technology Information Technology Infrastructure Library Service desk Incident management Service availability Change management Problem management IT service management Configuration management database Information technology management Project management Information technology | | Introducing ITIL® Availability Management Author : George Ritchie, Serio Ltd email: george –dot- ritchie –at- seriosoft.com Copyright © Serio Ltd[removed]Developers of Serio Helpdesk and IT Service Management tooAdd to Reading ListSource URL: www.seriosoft.comDownload Document from Source Website File Size: 138,66 KBShare Document on Facebook
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