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Incident management / Problem management / Technology / Service desk / Change management / Root cause analysis / Business / Information technology management / Management / Information Technology Infrastructure Library


Problem Management – Why and how? Author : George Ritchie, Serio Ltd email: george –dot- ritchie –at- seriosoft.com Copyright © Serio Ltd[removed]Developers of Serio Helpdesk and IT Service Management tools - ht
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Document Date: 2015-04-07 17:42:48


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File Size: 114,24 KB

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Company

Configuration Management / Availability Management / Incident Management / Knowledgebase / Capacity Management / Serio Ltd. / /

Country

United Kingdom / Scotland / /

IndustryTerm

final solution / continuous monitoring tools / possible solutions / /

Organization

Grampian Court / Serio Command Centre / Beveridge Court / office of Government Commerce / /

Person

George Ritchie / /

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Position

Problem Manager / process manager / /

Technology

http / PDF / /

URL

http /

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