Journal of Consumer Research, Inc. The Role of Relationship Norms in Responses to Service Failures Author(s): Lisa C. Wan, Michael K. Hui, Robert S. Wyer Jr. Reviewed work(s): Source: Journal of Consumer Research, Vol.

First Page		Document Content
Date: 2012-03-06 04:00:19 Ethology Social psychology Cognitive neuroscience Communication theory Cognition Priming Empathy Contract Recall Mind Cognitive science Memory		Journal of Consumer Research, Inc. The Role of Relationship Norms in Responses to Service Failures Author(s): Lisa C. Wan, Michael K. Hui, Robert S. Wyer Jr. Reviewed work(s): Source: Journal of Consumer Research, Vol. Add to Reading List Source URL: www.bm.ust.hk Download Document from Source Website File Size: 482,11 KB Share Document on Facebook

	Kei-Tying teens: Using mobile phone e-mail to bond, bridge, and break with social ties – a study of Japanese adolescents 1 Jeffrey Boasea∗ , Tetsuro Kobayashib a Department of Social Psychology, The University of To DocID: 1xTba - View Document
	THE SOCIAL PSYCHOLOGY OF GOOD EVIL AND DocID: 1vrTt - View Document
	August 12, 2016 Draft of chapter to appear in: Computational Models in Social Psychology, edited by R. R. Vallacher, A. Nowak, & S. J. Read. Forthcoming in 2017 from Psychology Press. Models Are Stupid, and We Need More DocID: 1v8SP - View Document
	Journal of Personality and Social Psychology 2006, Vol. 91, No. 1, 97–110 Copyright 2006 by the American Psychological Association/$12.00 DOI: DocID: 1v4et - View Document
	Koval, C. Z., vanDellen, M. R., Fitzsimons, G. M., & Ranby, K. WThe burden of responsibility: Interpersonal costs of having high self-control. Journal of Personality and Social Psychology, 108, Selected M DocID: 1uY06 - View Document