Dell / General Electric / IBM Global Services / Hewlett Packard / Lending Tree / eBay / Sun Microsystems / General Motors / Oracle / Expedia / Accenture / Google / Infosys / Hitachi / Cisco / Toshiba / Siebel / Ford / eTrade / Business Objects / Salesforce.com / Yahoo / Intel / Microsoft / SAP / /
Country
Japan / United States / India / / /
Event
Reorganization / Business Partnership / M&A / /
IndustryTerm
labor-intensive services / public software / software engineering / venture capital / enterprise software / software products / a lot of products / server products / web-based delivery / software product companies selling / retail price / free software / web-based enterprise software / Internet boom / cheaper software / client/server / opensource software / Internet / percent services / database product / software delivery models / high-tech industries / for-fee software products / customers hardware / prepackaged software / game software firms / free and open-source software / disruptive technologies / web applications server / software games / software product companies selling software / advertising-based software / telematics services / telecommunications hardware / software product / game software / hardware product / important services / target / software product firms / software prices / desktop applications / financial services / software / wireless technologies / retail product price / software-driven products / maintenance and other services / money from insurance and other services / software factories / a strategic area / internet platforms / enterprise software product / digital media / technology spending / software industry / percent products / software service / online gaming service revenues / software game firms / a lot of services / money from services / a lot of software / automated services / advertising-based revenue models / web-based enterprise startups / /
NaturalFeature
Google falls / /
OperatingSystem
Microsoft Windows / /
Organization
School of Management / MIT / /
Person
Steven Kahl / Fernando Suarez / Richard Selby / Michael Cusumano / / /
A research and education initiative at the MIT Sloan School of Management The Changing Software Business: From Products to Services and Other New Business Models